FAQs
WHAT SERVICES DO YOU OFFER? Great question! You can read all about them on our services page.
WHERE ARE YOU BASED? Both Bekah, our owner and lead designer, and Sam, our Project Manager, Live on the island of Kaua’i in Hawaii.
DO YOU WORK REMOTELY? Yes we do! Our work is mostly done remotely and we have had the awesome opportunity to work with clients all over the country!
WHAT TYPES OF BUSINESSES DO YOU WORK WITH? We have a passion for partnering with small businesses across various industries, but we are open to lots of different projects. Have something in mind? Don’t hesitate to reach out!
HOW MUCH DO YOUR SERVICES COST? Our brand design package starts at $3500 and our website design package starts at $2500. If you book us for one (or both) of these packages, you are also able to add A La Carte items like print design, photography, etc. at an hourly fee. Reach out to us here!
Do you offer “Just a lOgo” Package? We do not. And here’s why! our process involves much more than designing a single logo. Crafting a logo requires extensive research, strategy, and intentional design, which is why we only offer our comprehensive brand design package. This ensures your logo is part of a cohesive, impactful identity, with the option to add additional items à la carte for a complete brand experience.
HOW LONG WILL ___________ TAKE? There are often two reasons a client will ask this question: 1) They have a launch date and want to know when the project will be completed. 2) We are charging hourly and they want to know how much the project will cost in total. Below are our responses to both!
We love to know your timeline, before booking the project, so that we can let you know if it’s feasible for us to complete your project by your launch date or not. If it is, we will provide clear timelines during the initial consultation!
Each project is different, with different needs, visions, and schedules. We usually have an idea of how long a project might take, but a lot of times it depends on the client. Are they happy with the first draft or will it need more revisions? Do they have a solid vision in mind or do they need help coming up with a strategy? We have a lot of experience in the creative/design field and work very efficiently, but sometimes a project needs more time to reach its full potential. That’s why it’s hard to us to give a definitive answer to this question! But we promise, no matter the length, it will be worth it in the end!! And we respectfully ask you to approach your project with this in mind :)
WHAT MAKES SURF + PINE CO’S APPROACH UNIQUE? With nearly a decade of experience behind us, we’ve fine tuned our skills to offer a truly exceptional service. We take the time to understand your brand inside and out, working closely with you to bring your vision to life. With open communication and collaboration, we ensure that every project is as unique as you are. Our goal? To make sure you're not just satisfied, but thrilled with the end result! Want to get to know us a little more? You can read our bios on our about page.